Microsoft is under renewed criticism for allegedly using aggressive strategies to push Windows users towards its Edge browser, potentially limiting the use of competing browsers. A report from Mozilla Research, titled Over the Edge 2.0, outlines concerns that Microsoft’s design practices make it challenging for users to download, set as default, and maintain alternative browsers on Windows devices.
The report claims that Microsoft promotes Edge through Windows, Bing, and Copilot by employing features that discourage switching to rival browsers. Specific issues highlighted include promotional banners directing Chrome users to Edge, links opening in Edge despite users’ default browser settings, and browser preferences not being preserved during system upgrades.
The Browser Choice Alliance, an industry group representing companies like Opera, Vivaldi, and Google Chrome, argues that these findings illustrate Microsoft’s impact on global browser competition. The group urges Microsoft to respect user preferences and offer a more equitable browsing experience. Despite these concerns, browser market data indicates Google Chrome remains the leading browser worldwide with nearly 70% market share, followed by Apple’s Safari, while Microsoft Edge holds just over 5%.
Researchers noted that browser choice seems better protected in the European Economic Area due to the Digital Markets Act, which has led Microsoft to modify some practices criticized by competitors. However, they contend that many of these contested tactics persist in regions such as the United States, India, and the United Kingdom.
Industry groups are calling on Microsoft to streamline the process of switching browsers and to end practices perceived as detrimental to competition and consumer choice.